Data deletion
Delete your data
Nutrition Loop has no accounts. There is no profile to close and no login to cancel — almost everything the app holds about you lives on your own device, and deleting the app removes it.
Delete everything on your device
Uninstall the app. That permanently removes your meal history, every report you have generated, your health profile if you created one, and your consent record. Nothing is recoverable afterwards, by you or by us.
If you want to clear data without uninstalling, open Settings in the app:
- Clear today’s meals removes the current day.
- Reset profile clears the health and dietary information you entered.
- Personalised analysis → Manage consent → Withdraw consent deletes the health profile and stops any of it being sent for analysis.
Delete the records we hold
What we store on our own servers is deliberately minimal: an anonymous identifier, a count of how many analyses you have run, and a record of subscription events received from the app store. We never store your meals or your health information.
To have those records deleted, email support@nutritionloop.app with the subject Data deletion request.
What to include
Because there are no accounts, we cannot identify your records from your email address alone. Include your app user ID, which you can find in the app under Settings → Privacy.
We will confirm deletion by reply, normally within two business days and always within 30 days.
What deletion covers
| Data | Where it lives | How it is deleted |
|---|---|---|
| Meals and reports | Your device only | Uninstall the app |
| Health profile | Your device only | Uninstall, reset profile, or withdraw consent |
| Consent record | Your device only | Uninstall the app |
| Usage counts | Our server | Email us — deleted on request |
| Subscription events | Our server | Email us — deleted on request |
| Analytics events | PostHog | Email us — deleted on request |
Things we cannot delete
Your subscription. Purchases are handled by Apple and Google. To cancel, use your App Store or Play Store account settings — deleting your data does not cancel a subscription, and cancelling does not delete your data.
Analyses already sent for processing. A meal analysis sent to OpenAI cannot be recalled. Under OpenAI’s API terms that data is not used to train their models and is retained only briefly for abuse monitoring.
Records we are required to keep. We may retain limited transaction records where tax or accounting law requires it. These contain no health information.
Questions
Email support@nutritionloop.app. The privacy policy sets out in full what is collected and who receives it.